LetterWood respects the privacy of all of our customers, vendors & relationships. Information about our customers will not be shared with any 3rd party. We don’t sell or rent customer names or user information for any purpose other than to communicate updates/information pertaining to the user order, or respond to user inquiries, questions, and/or other requests. The user may opt-in to our mailing list and will receive periodic emails that may include company news, updates, and product or service information. The user may choose to unsubscribe from the mailing list at any time. Unsubscribe instructions are included at the bottom of each email.
Protection of Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We accept payment by credit card online. Full payment is due before orders will ship from our online store. We charge sales tax in the state of Tennessee.
Orders from our online store are usually shipped USPS within 1-3 business days after order is placed. We will contact you as soon as possible on the rare occasion that an item is backordered or sold out to communicate a future ship date or provide a refund.
Returns & Refunds
We are unable to provide a refund for custom order purchases. However, we will reprint if LetterWood is responsible for the error.
Unless otherwise noted, all materials that appear as part of this site are intellectual property owned or controlled by LetterWood. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, in whole or in part, any of the contents, the site, or any of our stationery designs.
Changes to Policy
Acceptance of Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site will be deemed as your acceptance of our policies.
Contact UsIf you have any questions about policies please contact us at:
80 Addison Avenue, Franklin TN 37064
This document was last updated on July 29, 2017.